Returns & Exchanges

At Social Print Studio, we want you to love your custom prints, so if your order arrives damaged or with a manufacturing defect, we will gladly replace it or offer a full refund. Because our products are custom-made with your unique photos, we cannot accept returns for reasons unrelated to quality, such as cropping preferences or change of heart.

Return Process

• 1.
  Contact Support

  Email our friendly support team within 30 days of receiving your order, including your order number and a brief description of the issue.

• 2.
  Provide Photos

  Attach clear photos of the damaged product or printing error so our quality control team can review the defect and improve our process.

• 3.
  Receive Approval

  Once your claim is reviewed, we will send you a confirmation email regarding your replacement or refund status within 2-3 business days.

• 4.
  Resolution

  We will expedite a reprint of your order at no additional cost or issue a refund to your original payment method, depending on your preference.